Report on the Guest Experience in the Middle East 2019

For the fifth time, Olery is releasing its report on the Guest Experience in the Middle East. This time 12 million reviews for over 18.000 properties were analyzed.

The highlights of the report are:

  • Guest Experience is getting better: All destinations were able to improve their average guest ratings.
  • Qatar defends top position: In last year’s report Qatar was able to take first place from Cyprus. It’s the same this year, but the gap gets narrower.
  • Kuwait makes a jump: Kuwait is still in the bottom third of the list, but an improvement of 3,8% in GEI shows promise.
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