It is the end of the week, so we are back again to round up the best and most popular travel related articles we found online last week. If you were busy running your hotel and didn’t had the time to check our Twitter timeline, you’ve come to the right place. We collected our favorites and put tem all in one convenient place for you.
Our favorites from last week:
Last week we already mentioned the critical article Georges Panayotis wrote on @Bookingcom‘s recently implemented function that changes what happens when a customer cancels a hotel reservation. The OTA giant now automatically puts the canceled room into the pool of inventory on its site. On @Tnooz @Bookingcom says it isn’t harming hotel owners by putting canceled rooms up for resale.
- The above mentioned story escalated a bit, leading to HospitalityOn initiating a petition on their website of hoteliers against OTA practices.
To be continued we guess… and let us know in the comments if your hotel is signing the petition.
- @HeBS_NYC posted a good case study on TripAdvisor’s “Show Prices” CPC Program. The try to answer if the program is a viable direct online distribution channel in hospitality?
- Christine Petersen, president of TripAdvisor for Business, vouched Friday for the veracity of the thousands of hotel reviews on the company’s site. “The No. 1 thing we stand for is the authenticity of our reviews,” she said during a general session at Best Western International’s annual convention. “We know if people come to the site and don’t believe the reviews, they won’t come back. And if you don’t come back, we don’t have a business.” Read more on @hotel_news_now
Enjoy your reading and we wish you all a very nice weekend!