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Attractions

Attractions - Managing the Online World in One Location. Olery Collects data from 40 + Online review sites and compiles the analytics and reviews into one easier to use Reputation Management Dashboard. Respond to TripAdvisor and GoogleReviews directly from within the Dashboard. Access Olery Sentiment Ratings and Analytical data based on your own visitors experiences. You will have all the keys to better customer solutions.

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PMS provider

"More data means more insights and customers. In an ever growing competitive world, be you a PMS provider, Booking System etc, Reputation Management is now key to keeping and growing your client base. Either White-label our Reputation Management Dashboard or integrate directly into your own system via our APIs. Olery Provides you with the data and insights you need to maintain and grow your client base. "

Stayokay

Olery helps us to monitor guest feedback. Reviews are collected in a dashboard which makes it easy to reply to reviews and to compare properties. We also use Olery to send out a survey after stay and all collected data is used for monthly reporting to continuously improve our product and service level. - Yvonne, Marketing, Stayokay Hostels

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Customer feedback

Challenge

In an era where online reviews are pivotal in shaping public perceptions, dissecting and comprehending the vast ocean of available online review data from various platforms became a Herculean task for our management team. We sought to identify key areas for improvement and opportunities to elevate the visitor experience, ensuring our exhibits, facilities, and guest services not only met but surpassed expectations.

Solution

Employing Olery’s multifaceted solution, we gained a comprehensive overview and in-depth customer insights into the sentiments expressed in online reviews across numerous platforms. This was not limited to numerical scores but extended to a robust sentiment analysis, shedding light on specific aspects of our offerings and operations that resonated with our guests.

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As an attraction, why choose Olery?

  1. Largest reputation data database with more than 7 million hospitality properties
  2. Reliable data professional
  3. Sentiment analysis supporting 15 languages, industry granularity for the travel vertical
  4. API first strategy, enabling our partners to create business critical information and solutions
  5. IP to the lexicons of the unique Sentiment Ratings and Sub-Ratings
  6. Provider of predictive data analytics

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