Feedback hotel
Make Use of Millions of Reviews Published Across the Web
Feedback hotel
Feedback is often used to classify hotels, restaurants, attractions or other proporties according to their quality. It provides potential new clients insights in what can be expected. Today ratings have expanded into a focus on the experience.
Feedback management deserves your attention because it is key for your business. In fact, hardly any room is booked without reading feedback.
Let’s discuss what we can for you!
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Review Content API
Reviews are an essential part of the travel booking experience for most customers. With Olery’s API you get access to up-to-date review content about hotels, attractions, restaurants and retail worldwide.
The information is gathered and aggregated from millions of real guest reviews on multiple platforms. With the help of Natural Language Processing technology we know what guests write about and what their opinions are.
Highlights
- ratings in many categories (service, rooms, location etc.)
- sentiment data for many topics (breakfast, staff, shower etc.)
- Review Summaries, dynamically generated textual content
- nearby attractions overview
- ready-to-go widget
Review Feed API
Expand your business by implementing review and reputation management features into your existing hospitality software or create completely new product.
Olery makes it a breeze by providing a reliable feed of reviews to populate your application with. This way you don’t have to deal with acquiring reviews from various online sources.
Highlights
- reviews in structured format
- with ratings, comments & reviewer details
- frequent updates
- sentiment data extracted with Natural Language Processing
- current hotel rankings on major platforms
