Retail the activity of selling goods to the public, usually in shops. The term “retailer” is typically applied where a service provider fills the small orders of many individuals, who are end-users, rather than large orders of a small number of wholesale, corporate or government clientele. (wikipedia)
Why is customer feedback so important to your business? To fully understand your customer’s requirements, it’s necessary to talk to them and evaluate their responses. This can help with innovation, product development and also build a loyal customer base.
Customer feedback is one of the most important things for your business. It helps improve product development, marketing, operations, and so much more. However, It’s one of the most important aspects of running a business that often gets overlooked. (Commbox)