We tasked ourselves to promote a need of community and cooperation with our Destinations Local Hospitality Business. To pro-actively growing our Destinations awareness of the need to work as a community in regards to the online Reputation, we chose Olery Destination Advanced product as it gave insights into local business in areas of improvements and the high level KPIs of our Destination and key Markets. Understanding how they viewed each Attraction, what food was most popular. Olery Sustainable Travel Rating has also given us insights into our sustainability as a Destination. Awareness and adoption of best practices as a community helps build a sustainable hospitality community and Olery Destination Advanced helping us achieve this dream.
As a prominent Tourism Authority overseeing the promotion and development of a popular destination, we were always seeking ways to elevate the visitor experience, with a special focus on the food & beverage sector. However, with an abundance of restaurants, bars, cafes, and other F&B outlets within our jurisdiction, it was a challenge to identify areas of improvement, understand traveler sentiments, and highlight the best of our culinary landscape.
Enter Olery. Their comprehensive platform provided us with a wealth of data on online reviews from a multitude of sources. With their sentiment analysis, covering even nuanced details in 16 major languages, we were able to tap into the true feelings of our visitors, gaining a clearer understanding of what they loved and where we needed to step in.
While we initially had some reservations about how customizable the dashboards would be, Olery's offering was flexible enough to filter data based on parameters most relevant to us. Their system’s reactivity to trend triggers gave us an edge. Instead of sifting through mountains of data, we were instantly alerted when certain predefined conditions were met. This meant that if a popular eatery suddenly faced a surge of negative reviews or if a hidden gem started trending for its delightful dishes, we were on top of it.
Moreover, Olery's unique blend of AI-generated advice, responding to these trend triggers, coupled with their comprehensive documentation and support, allowed us to not only gather the data but also interpret it in meaningful ways.
We are proud to introduce the newest feature on our Dashboard - Trends. This AI data analysis tool provides analytical consulting right on the spot. So now besides the magnificent data visualization, you will have access to predictive data analytics within the same platform. Olery AI ensures that your data is refined and relevant, setting the foundation for meaningful insights.
Olery Destination Advanced Dashboard provides customer insights into your Destination Online Reputation. Using state of the art data collection techniques, we collect reviews & ratings from multiple review sources from around the world. Covering the Hospitality Sector of Accommodations, Restaurants, Attractions, Airlines & Airports, the Destination Dashboard gives you the ability to break down this online data to see what the world is saying about your destination.
Here are a few of the advantages:
Using Olery Sentiment Analysis Technology (Built with its focus just on the Hospitality Sector) the Destination Dashboard provides you access to tourism data from millions of written reviews in multiple languages. Extract usable insights from millions and millions of written reviews for you to gain actionable insights.
Destination Dashboards Key Features
Destination Fundaments - Executive KPIs, Dashboard, Ratings Pages, Access to Olery Hospitality Datasets and your Country, Region or Cities Data. Traveller Experience Score and Sustainable Travel Rating for your Destination. Attraction, Restaurants and Accommodation data.
Destination Advanced - Executive KPIs, Dashboard, Ratings, Insights, Watchlist and Create your own Groups, Access to Olery Hospitality Datasets and your Country, Region or Cities Data. Traveller Experience Score and Sustainable Travel Rating for your Destination. Attraction, Restaurants and Accommodation data, Access individual property Analytics data of your Destination. This is pure business intelligence.