Restaurants - Managing the Online World in One Location. Olery Collects data from 40 + Online review sites and compiles the analytics and reviews into one easier to use Reputation Management Dashboard. Respond to TripAdvisor and Google Reviews directly from within the Dashboard. Access Olery Sentiment Ratings and Analytical data based on your own visitors experiences.
Olery helps us to monitor guest feedback. Reviews are collected in a dashboard which makes it easy to reply to reviews and to compare properties. We also use Olery to send out a survey after stay and all collected data is used for monthly reporting to continuously improve our product and service level. - Yvonne, Marketing, Stayokay Hostels.
“ Olery dashboard offered insightful findings from day one on how destinations are viewed by customers from different countries, and which channels the customers prefer. As part of the destination knowledge management development, the Dashboard and Insights offer an important view especially to restaurants and attractions, where there is no other current data available. With international travel returning we now follow the key market development timely before official statistics are available. Sentiment analysis for destination and for properties give a valuable snapshot on areas to focus for further research and development.“ - Hanna Lak, owner, HMMH Consulting
Despite our best efforts, we occasionally received mixed reviews online. There was an array of feedback across different platforms, languages, and contexts.
Olery transformed the way we approached feedback. Instead of navigating through a maze of mixed reviews, we now had a clear roadmap powered by accurate data and actionable customer insights. By aligning our offerings with our guests' preferences, we not only improved our fine dining experience but also cemented our position as a must-visit culinary destination.