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pablo (2)

05 jan 2024

In the ever-evolving landscape of the hospitality industry, it's no longer just about offering a place to rest. With the rise of Bed & Breakfasts (B&Bs) and their unique charm, patrons are seeking a seamless fusion of homeliness and premium service. But how do you ensure you're not only meeting but surpassing these expectations? Enter Olery's latest innovation: Trends.

Delving into sentiment analysis tourism, #Trends enables B&B owners to tap into invaluable hospitality data to gauge their performance in real-time. Drawing on a wealth of tourism data analysis, our tool focuses on various sentiment ratings, with 'Service' being a standout criterion for B&Bs.

The Power of Service Sentiment

Imagine a picturesque B&B in Cornwall. The rooms are quaint, the view is breathtaking, but there's a subtle undercurrent of dissatisfaction among the guests. Through ai data analysis and #ai feedback analytics in Trends, the B&B owner discovers that while most guests are raving about the 'Facilities' and 'Ambience', there's a consistent dip in the 'Service' #sentiment rating. Guests feel the breakfast service is too slow.

Acting on this data, the owner partners with a local bakery, offering guests freshly baked goodies as they wait for their full English breakfast. Within a month, the service sentiment rating takes a positive turn, directly translating into glowing #online reviews and a surge in bookings.

Why Trends is a Game-Changer

With the #analytical consulting and predictive analytics power of Trends, establishments have a precise tool to navigate the intricate realm of guest satisfaction. Our robust analytics dashboard and #data visualization make it easy to understand the nuances of customer sentiment.

API tourism and being a renowned #hotel API provider has allowed us to refine our offerings, delivering granular tourism industry reports. Our survey solution, encompassing hotel survey and restaurant survey, adds depth to the insights, making reputation management an achievable goal.

Elevate Your B&B with Trends

Harness the potential of ai in hospitality and stay ahead of the curve. Whether you're a seasoned establishment or a budding B&B, Trends' #predictive data analytics and #predictive modeling will empower you to craft experiences your guests will cherish.

Join the revolution and let business intelligence guide your growth. After all, in today's digital age, understanding your guests through data isn't just an advantage; it's a necessity.


Your trusted partner in Tourism Data Analysis and Hospitality Insights.

Find out more about making the best of your business with our reputation management tools at Olery www.olery.com and stay ahead of the game!

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